Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool ( NOTE: After uninstalling with the mb-claen tool you will be asked to reboot.(Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install) Please consider selecting the 'Follow/Following' button, near the upper-right corner of your topic, to receive timely email notifications about updates to your both of you tried a clean reinstall? Please consider selecting the 'Follow/Following' button, near the upper-right corner of your topic, to receive timely email notifications about updates to your get som diagnostic logs.

This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txtĪttach both of these logs to your forum post by clicking on the 'Drag files here to attach, or choose files.' or simply drag the files to the attachment area You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run FRST and when the tool opens click 'Yes' to the disclaimer Note: You need to run the version compatible with your system. Download FRST and save it to your desktop.This will produce one log file on your desktop: mb-check-results.zipĪttach this file to your forum post by clicking on the 'Drag files here to attach, or choose files.' or simply drag the file to the attachment areaĬreate and obtain Farbar Recovery Scan Tool (FRST) logs Download MB-Check and save to your desktopĭouble-click to run MB-Check and within a few second the command window will open, then click 'OK'.

Key malwarebytes 3.1.2